Refund & Return Policy

30-Day Return Policy

At SwifteBik, customer satisfaction is our priority.

You may request a return within 30 days of receiving your order.

Return Eligibility

Returned items must:

  • Be unused and in original condition
  • Include original packaging
  • Include all accessories and manuals
  • Be accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

  • Products damaged through misuse
  • Products modified after delivery
  • Clearance or final sale items
  • Gift cards

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photographs of the product and packaging.

Refunds

After your returned item has been inspected, approved refunds are processed within 10 business days.

Refunds are issued to the original payment method.

Shipping charges, if applicable, are non-refundable unless the return is due to our error.